Job Description
We are looking for a Ward Housekeeper/Receptionist to join our team on Gateley Ward, which specialises in Orthopaedics, Trauma and Spinal Surgery. We have a progressive and friendly team committed to delivering high standards of care.
Working alongside all members of the clinical team within the multidisciplinary framework, the Ward Housekeeper/Receptionist is an essential part of a Ward Team. This includes undertaking general housekeeping and clerical duties as required, helping to streamline the work of the ward, and support and assist all members of the ward team to provide a quality service.
The hours are worked 1 day per week on a Saturday
Interview date: 2nd June 2023
Under the direction and supervision of the unit Staff, the post holder will participate as an integral member of the departmental team, undertaking general housekeeping duties to help provide a quality service
Will be responsible for accurate maintenance of various records and general administrative and clerical duties.
To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
- Establish and maintain a working rapport with nursing, medical, technical, ancillary and administration colleagues
- Help with cleaning and maintain tidiness in all areas
- Assist with the cleaning of all equipment and quality testing of specialised equipment
- To be responsible for the maintenance of equipment at ward level, reporting and ensuring accurate records are kept and equipment is retrieved and returned as necessary
- To check linen allocation daily, report any problems to the ward coordinator and liaise with the linen room to rectify problems. Ensure dirty linen is bagged and disposed of correctly
- Check emergency equipment is available by all beds i.e. oxygen tubing, masks, Suction
- Ensure adequate stocks of items are in areas as required, and assist with the ordering of stores and stationery supplies. Know how to use Powergate where applicable
- Put supplies and stationery away in storage areas as required
- Keep all storage areas clean and neat and promote a safe working environment
- Make refreshments and wash up as required
- Ensure water jugs etc. are put beside the bedside for new admissions
- Help with bed making and where required prepare beds appropriately to meet the needs of individual patients i.e. additional pillows, cot sides, special mattresses and bed appliances
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.