Workforce Manager Job at InterContinental Hotels Group, Windsor

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Job Description

Your day to day

At IHG, we remain focused on driving business performance, strengthening our enterprise and enhancing the appeal of our brands to owners and guests as we focus on growing in high-value markets and segments. Driving business performance by using data, reporting & analytics continues to be a key part of our strategy. This is a great opportunity to join our Analytics team and influence a fast-growing business area. The Senior Analytics Manager is responsible for the delivery and management of analytic projects across both the EMEAA region and the wider company. The role will closely collaborate with various stakeholders to problem solve and find effective solutions to data/analytical challenges. Key accountabilities include:

  • Lead and deliver a wide variety of analytics projects across IHG, primarily supporting HR & Workforce optimisation teams.
  • Lead on hypothesis generation, experimental design, data storytelling and content curation for various audiences.
  • Assess and deliver data storage & processing techniques, statistical modelling, and data visualisation.
  • Assess and manage projects to ensure they are truly beneficial to the business and follow best practices.
  • Proactively develop the PIA analytics strategy to ensure it is fit for purpose.
  • Create a culture of excellence for analytics combined with innovation, ensuring outputs insightful and actionable.
  • Key metrics will include IHG strategic metrics such as System Size, Guest Love, GSI & RGI as well as Operational, HR and Commercial metrics.

What we need from you

Education

  • Degree/Masters in a relevant subject, e.g., Economics, Maths, Hospitality, Data Science

Experience

  • 3+ years of experience in analytics, preferably in a global/matrix organization.
  • Proven track record and ability to story tell and transform data/analytics into actionable insights.
  • Ability to use data as a mechanism to drive business change.
  • Able to manage multiple and complex tasks at the same time.

Technical skills and knowledge

  • Tableau, Alteryx, Excel & SQL
  • Good knowledge and experience of hospitality/travel industry
  • Problem structuring and solving
  • Project Management skills

What we offer you

At IHG we give our people everything they need to succeed. From a competitive salary that rewards all your hard work to wide range of benefits designed to help you live your best work life – including impressive room discounts.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

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