Fortegra is a global specialty insurer based out of Jacksonville that offers offer a diverse set of admitted and surplus insurance products and warranty solutions. For more than 45 years, we have delivered risk management solutions that help people and businesses succeed in the face of uncertainty. We seek to provide exciting opportunities, room for growth, and the ability to thrive in a workplace that is both challenging and rewarding. We foster a corporate culture that values the diversity of both individuals and ideas. Fortegra is proud to be Certified™ by Great Place to Work®. The prestigious award is based entirely on what current employees say about their experience working at Fortegra. For more information on Fortegra follow us on our LinkedIn .

The main purpose of the role is:

• To service various clients who distribute general/miscellaneous non-life insurance business.
• Account Management responsibilities include:-
  • Producing and analyzing underwriting reports.
  • Dealing with policy administration and claims handling decisions – supporting TPA’s with process improvement.
  • Draft policy wording and IPID’s – manage version control of the documents.
  • Manage client agreements, ensure partners follow due process and operate under specific underwriting guidelines.
  • Attend client meetings, support clients and underwriters with pricing requests.
  • Familiarize yourself with the regulatory framework for which Fortegra Europe operate in.
  • Support the claims function with client reviews and TPA audits.

The scope mainly covers opportunities in the UK and Europe, for the following product categories:

• Automotive extended warranty contracts, GAP insurance, Cosmetic Protection Products, Key Insurance, Misfuelling, Roadside Assistance, .
• Motor Excess – varying routes to market.
• Domestic Appliance extended warranty.
• Furniture Insurance – AD, structure, stains.
• Mobile/cell phone insurance – AD, theft, loss, screen protection

This is a role within the Fortegra Underwriting team reporting to the Underwriting Account Director.

• Support the development of a profitable and sustainable book of GI business.
• Support the local Sales and Marketing teams to develop a healthy pipeline of new business opportunities.
• Support underwriters when pricing deals, including drafting risk assessments and pricing assumptions.
• Assist in relationship management with clients during the underwriting, negotiation and deal implementation stages.
• Support the re-negotiation of renewal terms where appropriate, ensuring performance, key metrics and target loss ratios run to plan.
• Establish, manage, and implement appropriate underwriting guidelines within the business.
• Ensure claims management process is in line with pricing assumptions and partners are administering business appropriately and in line with policy terms and conditions.
• Assist in the drafting of policy wordings, IPID’s, marketing material and client presentations.
• In conjunction with Compliance personnel, ensure products are designed and priced within the general regulatory framework for each territory.
• Liaise with actuarial, finance, legal, claims, operations and compliance in structuring deals.
• Production of monthly/quarterly underwriting, sales and claims reports.
• Support underwriters and help steer client review meetings.
• Assist in the production of distributor Product Oversight and Governance (POG) papers where required.
• Build high levels of credibility and positive brand recognition for Fortegra.
• Occasional travel required to support the development of the role, liaise closely with colleagues and develop existing operations and partnerships, where appropriate.
• Embrace new technology, implementation of systems and processes and support file sharing and document storage.
• Adhere to regulatory approval processes, ensure FEIC remains compliant at all times and complete CPD training as appropriate (where relevant).

The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.

• Good underwriting and portfolio management skills aligned with strong commercial acumen.
• Ability to manage business relationships at all levels – confident in ability, willing to develop personal and business skill set.
• Good communication skills, ability to read audience.
• Effective negotiation and project management skills.
• Strong presentation skills.
• Trustworthy, loyal, honest with high integrity.
• Team player, confident in making business decisions.
• Results driven, motivated and takes responsibility for actions and results.

Full benefit package including medical, dental, life, company paid short/long term disability, 401(k), tuition assistance and more.