Job Description

Join our team as an Evening Tour Guide at The Real Mary King’s Close

The Real Mary King’s Close is buried deep beneath Edinburgh’s Royal Mile. On their fully guided tour, guests follow Edinburgh's past residents in these underground alleyways and hear the real stories of the people who lived, worked and died there. Join us to experience over 400 years of history and unlock the secrets of Edinburgh's only preserved 17th-century street.

An opportunity has arisen to contribute to the further success of this attraction and we require a Tour Guide and Guest Services Team Member. Through our exceptional training programme, you will have the skills to lead our guided tours as well as greeting guests, processing bookings and working in our café.

As a Tour Guide, you will deliver an exceptional experience ensuring all of our guests take away lasting memories.

Using a mix of expert knowledge and humour, you will be hosting and delivering scripted content with an injection of your own creative flair. We are looking for people who enjoy being centre stage and bags of personality is a must. This role will offer the right candidate the opportunity to be part of a team to have fun delivering exceptional guest experience.

The role also includes assisting with private evening hire and event operations as and when required.

We are looking for team members with sparkle and passion, that are genuinely interested in providing high quality guest service and telling the stories of our unique attraction. A team playing attitude is a must.

In return, we will invest in your career. We offer:

• Support from a Wellness Group - with monthly events
• Access to ASVA Cards
• An additional day off for your birthday
• Healthcare Cash plan scheme and much more...

Contract: 0-24 hours per week available. Fixed Term (May - September) Contract. Weekends & Bank Holidays included.

This role is late nights only - the latest finishing time would be 11:15pm

Salary: £10.52-10.90 per hour (dependant on cross-training)

A full Job Description can be downloaded from our website.

Need more inspiration to apply? Here is what our current team have to say about working at The Real Mary Kings Close (figures from our November 2022 engagement survey): 96% of our team are proud to work for The Real Mary Kings Close so we can guarantee you will be joining a passionate team!

We look forward to reviewing your application!

Job Types: Part-time, Fixed term contract
Contract length: 5 months
Part-time hours: 24 per week

Salary: £10.52-£10.90 per hour

Benefits:

• Additional leave
• Company events
• Company pension
• Employee discount
• Wellness programme

Schedule:

• Day shift
• Holidays
• Weekend availability

Ability to commute/relocate:

• Edinburgh, City of Edinburgh: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Please confirm here that you are aware this is a fixed term opportunity.
• This role involves working late nights (until 11:15pm) please confirm here that you are aware of this.

Work authorisation:

• United Kingdom (required)

Work Location: One location

Application deadline: 21/05/2023
Reference ID: Tour Guide RMKC

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