Technical Support Analyst Job at Marsh, Norwich NR7

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Job Description

R_224338 Technical Support Analyst

Marsh Portfolio Solutions (MPS) is a dynamic client-centric practice within Marsh UK and Ireland that places and manages a range of innovative portfolio solutions across Marsh Practices. MPS comprises of 55 dedicated professionals providing a range of intermediary services to insurer clients including management information, insights and analysis

What can you expect?

The Data Management Analyst will be working closely with the Account Executives, Transactional team, Claims team and Technical Support Analysts.

The successful candidate will be required to interpret slips and endorsements to process risk details & premium information onto our internal database. You will also be required to data check and format reports on a monthly, quarterly and half-yearly basis.

What will you be rewarded with?

  • Competitive Benefits Package including: 27 days annual leave, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.

  • Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.

We will rely on you to:

  • Be the primary owner for all the data and technical tasks for the Quota Share Facility.

  • Produce analysis and reporting on slips and endorsements as well as investigating breaks and queries.

  • Input risk data (original risks plus endorsements) into facility databases ensuring integrity of data and keeping within team Key Performance Indicators.

  • Extract data from the system and provide it in a clear format for senior colleagues.

What you need to have:

  • Knowledge of all Microsoft office products with heavy reference to Excel / Word / PowerPoint

  • Attention to detail

  • Highly organised and methodical in approach

  • Ability to work under pressure

  • Happy to work with large volumes of data

What makes you stand out?

  • Strong data management experience ideally within analysis and reporting

  • Good Excel especially with Pivot tables, Look-ups and Formulas

  • Knowledge of Class of Business (ideally Property)

  • Data Analysis, Processing and Reporting experience

  • Experience in the insurance market

About Marsh

Marsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, religion, sexual orientation, gender identity or any other characteristic protected by applicable law.

We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at TAUK@mmc.com to discuss any specific needs.

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