Role: Support Worker – Lambeth High Street

Salary & Grade : £28,934 per annum / B

Hours: 37.5 per week

Location: Lambeth High Street

Contract type: Permanent

Closing date: 05/04/2023

Interview date: 20/04/2023

Whatever your experience of street homelessness and its impact on people’s lives – personal, professional or voluntary – when you join the Thames Reach team as a Support Worker, we’ll make the best use of all your understanding, compassion and commitment.

About us…

Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No, but we never give up on people. Last year we helped more then 10,000 people.

Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.

About this role…

We are looking for a Support Worker to join the team at Lambeth High Street, our hostel and supported housing project that specialises in working with people that have a mental health diagnosis and have experienced homelessness. This is a fantastic opportunity for someone who is keen to develop their knowledge and skills and has a passion for supporting vulnerable adults.

You will:

• Liaise with, signpost, and support client engagement with specialist agencies as appropriate e.g. drug treatment services, community mental health teams, doctors, community groups etc.
• Provide person-centred support to individuals and co-produce all plans to assist them to achieve their aims and ambitions
• Support and encourage clients to become more independent
• Maximise clients income and reduce service charge arrears
• Increase positive move on in the hostel
• Ensure the environment is safe, healthy, reflective of our ethos and supports our client’s aims.

To succeed as the Support Worker, you will have:

• The ability to provide a flexible and responsive service to people with experience of rough sleeping and homelessness
• Excellent communication skills with the ability to form and maintain effective working relationships with all partners
• Commitment to supporting people to achieve the best outcomes as they work towards independence
• Strong organisation skills, with the ability to manage conflicting priorities and deadlines.
• The ability to work autonomously as well as part a team
• Organised and efficient in your work
• Competent at using a computer and a range of software packages
• Committed to developing your knowledge and skills
• Responsive and flexible to the needs of the team and the clients.

We are listed in the top 100 UK Best Workplaces 2022 in the UK. As part of a commitment to our employees we offer:

• Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
• Pension – we contribute 6.5% to your pension when you contribute 1.5%.
• Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
• Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
• Life assurance – four times your annual salary.
• Critical illness cover.
• Other benefits including interest free season ticket and cycle to work loans.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

To apply visit our website and complete our application form.

For further information: please contact Hannah Arowoselu, Lead Manager, via Email at Hannah.Arowoselu@thamesreach.org.uk