Recra are recruiting for a great machining manufacturing company. Our client are looking for an experienced and professional Technical Support Engineer to join their team in the UK. The successful applicant will be required to carry out installations, service and breakdown requests, deliver first class customer care and positively represent the brand at all times. Development and training opportunities will be available.
Responsibilities:
To communicate positively and efficiently with their Service Desk in the UK.
To visit customer sites to install, service and repair machines.
Leave jobs in full working order and liaise with customers.
At customer sites, familiarise yourself with customer rules and working practices, including their health and safety policies.
To feedback to the Service Desk problems/issues on site.
When the job/customer dictates, there could be a requirement to lodge away from home.
Requirements:
Ability to install, service and repair CNC machines and equipment.
Ability to fault find, diagnose and correct errors as identified on CNC machine tools.
Ability to assemble, set up and dismantle hydraulic, pneumatic and large associated mechanical assemblies.
A team player with the ability to work on own initiative and problem solve.
Knowledge of part identification and understanding of engineering drawings.
Mechanical and electrical qualifications/experience.
PLC knowledge.
Excellent customer service, communication and organisational skills.
PC literate.
Previous experience of a service team environment.
Benefits:
- Competitive Salary
- Company Car
- Company Pension Scheme Private Healthcare/Life Cover 26 days holiday per annum.
For more information about this role, contact us at Recra on 0116 4646336.