Sales Assistant Job at Fred Perry Ltd, Ashford TN24

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Job Description

Triple Wimbledon champion Fred Perry founded his brand in 1952. He was the son of a cotton spinner, who played and fought his way through, always with style – and despite the establishment. Today, Fred Perry is a global community of over 370 employees, all inspired by the Laurel Wreath and what it represents.


KEY RESPONSIBILITIES:

  • Greet all customers promptly and courteously as they enter the store
  • Aim to maintain and create customers not just sales, by representing the employer brand
  • Support the Store Manager, Designers and Buyers by advising of customer comments and feedback
  • Create a retail environment that is innovative, unique and customer friendly
  • Adhere to the health & safety policy and security procedures, to help prevent theft as detailed in the Fred Perry loss prevention handbook
  • Be proactive in Loss Prevention by keeping the stockroom well organized and maintaining proper procedures
  • Check stock daily to ensure that all products are adequately stocked, ticketed, sized and available for customers
  • Discover the specific needs of each person that enters the store by using open questions and developing your product knowledge
  • Understand the returns policy and how it can be used as a positive selling tool
  • Be proactive in your ongoing education regarding the company, weekly reports, products, and local retail business
  • Always provide a friendly telephone manner
  • Maintain a positive and cheerful attitude and cooperate with teamwork

THE PERSON

This is a great opportunity to be part of an ambitious brand that collaborates with some of the best designers and partners in the world.

  • Available to work weekends or 1 day a week
  • Positive, enthusiastic approach to the Fred Perry Brand
  • Great communication skills
  • Organised

BENEFITS

We are proud to offer a wide range of benefits to all our staff and continue to reassess what our community needs from us to thrive. We don’t want to be a good company to work for, we want to be a great one. Here are some things we currently offer:

  • Annual performance-related bonus
  • Competitive salary
  • Generous staff discount
  • Generous pension scheme with 8.5% company contribution
  • Enhanced maternity and paternity packages
  • Life insurance
  • Season ticket loan
  • 25 days annual leave plus Bank Holidays
  • Regular opportunities to attend gigs / events

We actively welcome applications from people of all different backgrounds. Your CV will be submitted to hiring managers with all personal details hidden to ensure anonymity.

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