Pre-Sales Consultant Job at Ricoh, Field Based

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Job Description

Change your job, change your workplace, change your future...

We are actively building diverse teams and welcome applications from everyone

Role: Pre- Sales Consultant
Located: Flexible on location, Working remotely with travel to the main offices in the area each month (Ricoh operate a vibrant working policy giving you flexible hybrid working options)


Package: Competitive Salary plus commission, Pension and large company benefits


About Ricoh:

Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools.

Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.

Find out more about Ricoh Today


What you will be doing...

The Pre-Sales Consultant will drive solution building activities with Ricoh customers to drive our defined portfolio of solutions to market.


Key responsibilities:

  • Designing Datacentre, Networking and Cloud Systems solutions & technical proposals gathered through direct liaison with customers to meet their technical specifications/requirements or project briefs
  • Ability to work with all levels of customer stakeholders (knowledge workers to C-level)
  • Creation of a well-engineered and streamlined Bill of Materials (BoM), prepared and ready for pricing by sales or support teams
  • Ability to reverse-engineer competitor’s brief/ technical proposals, re-design or meet RFI, RFPs or other system functionality to produce performance details and competitive design proposal(s)
  • Production of system schematics, High-Level Designs (HLD) using AutoCAD, Visio etc
  • Provide technical support to the sales/pricing team, such as supporting proposal and RFI, RFP submissions, helping them understand system designs and product functionality or helping to upskill them with general Datacentre knowledge
  • Attend key manufacturer new product/technology training courses as they become available/necessary.
  • Holding required certifications, qualifications and/or passing exams as needed for the business/or our vendors.
  • Attending customer design workshops/consultations
  • Providing Technical clarification where required (internal and externally)
  • Providing estimates for Engineering, Commissioning, Installation, Consultancy etc
  • Investigate new innovative technology and make product recommendations to the business for evaluation
  • Creation and Presentation of Solution Proposals to stakeholders with confidence, explaining technically and logically the reason for the approach

You will ideally have...

Knowledge and experience in the following areas:

  • Understanding and design of LAN technologies
  • Understanding and design of WAN technologies
  • Understanding and design of Wireless LAN technologies
  • Understanding and design of Network and Perimeter security technologies
  • Understanding and design of Storage Solutions
  • Understanding and design of Compute Solutions including Virtualisation technologies
  • Understanding and design of Backup and Business Continuity Solutions
  • Understanding and design of Cloud and Hybrid Cloud solutions
  • Understanding and design of HCI and dHCI solutions
  • Understanding and experience in navigating the sales cycle within the channel, working with both vendor and distribution
  • Previous experience in a similar consultancy position, undertaking assignments for enterprise customers across a wide variety of datacentre and cloud technologies
  • Excellent communication skills across a variety of mediums at all levels
  • Understanding and experience of integrating solutions and working closely with Managed Services
  • Cultivate an awareness of emerging trends and technologies as required
  • Sound business acumen – commercial awareness
  • Agile and flexible in approach with a keen eye for detail
  • Relevant Industry Certification – Cisco \ Dell \ Lenovo \ HPe \ NetApp \ Nutanix \ Pure Storage \ Azure \ Veeam \ Fortinet

We receive a high volume of applications for our roles, so we encourage you to apply as soon as possible


In return for your commitment, you can expect...

We’re looking for individuals with values and causes, strengths and weaknesses, passions and ideas. Bring your unique energy, and we’ll match it with opportunities to create the future.


In return for your commitment, we can offer you:

  • Flexible and hybrid working in line with role requirements
  • An inclusive workplace
  • Excellent package with solid basic, strong bonus and company benefits including:
    • A competitive holiday entitlement, two days special leave per annum for volunteering, additional holiday purchase scheme
    • Flexible retirement plan
    • Wellbeing schemes to support your physical, emotional and financial health including Employee Assistance Programme, financial protection, life cover and will writing, medical protection, gym, travel and retail discounts, and more.
    • Company car / car allowance (role-specific), cycle to work scheme
  • Career development and life-long learning opportunities
  • Opportunity to join a global company

Life at Ricoh:


Ricoh’s Core Values

Our values encourage us to constantly improve and contribute to the wellbeing of all stakeholders, including our customers, employees and society.

For our leaders, we deliver training and mentorship to ensure our managers can positively contribute to our company culture, with inclusive behaviours that are aligned to our values.


Be part of something bigger

Our approach to sustainability touches every part of our organisation: from manufacturing to distribution, business sites to recycling, and how we support our customers.

By working with Ricoh, you choose to work for a company that cares about its impact on the planet and takes steps to reduce it each year. We have a number of global sustainability accreditations. You can read more about our work toward the UN's 17 Sustainable Development Goals here.


We are an equal opportunities employer

We are an equal opportunities employer

We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

Striving for inclusion and diversity isn’t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers.


To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs.


Click here to learn more about life at Ricoh.

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