Permanent Workload Scheduler - Belper
Salary: £ 26,208 per annum
Contract type: Permanent
Location: Belper, Derbyshire
HOURS: 39.5 hours per week
Hours of work will between 08:00am - 18:00pm (Monday to Friday), will involve occasional weekends
Saturday's working 08:00 - 15:00
Sunday's 08:00 -12:00
Rotas are advised 5 weeks advance.
You will be required to work one Saturday in three and one Sunday in eight (subject to business requirement).

Why should you apply for the Workload scheduler role?
Blue Arrow Derby is proud to be working in partnership with UK's leading manufacturers of boilers, heat pumps & heating systems and they are looking to recruit a Workload Scheduler, to join their team on a full-time permanent basis.

Please note this role will be site based initially but there could be potential for hybrid/remote working however this would be after successful training and 6-month probation period has been completed.

What is involved working as a Workload scheduler?

• Provide effective diary management utilising an automated platform to schedule external field agent's workload in line with their daily capabilities.
• Control, manage and release engineer resource capacity to 3rd party clients through portal platforms.
• Oversee and optimise planned workload ensuring maximum efficiency is achieved.
• Accurately manage "Down Time" of the field resource, to manage resource and workload.
• Utilise reports to align workload demands against resource capabilities.
• Take responsible for diary housekeeping and maintenance of planned workloads.
• Work within process to secure accurate links between data management and scheduling of resource to align with forecast requirements
• Deliver effective communication to internal and external customers in a professional and appropriate manner.
• Provide support to the Operational Scheduling and Spares agents when required.

What we are looking for?

• Experience and knowledge of an Automated Scheduling platformYou will be computer literate with the ability to understand reports and data.
• Excellent communication skills and be confident to communicate with management team and external clients.
• Ability to work in a fast-paced environment and work to deadlines
• Organisational skills with the capability to work alone and as part of a team.
• Highly approachable with good interpersonal /soft skills.
• Excellent attention to detail and problem-solving skills
• Experience of working with the Salesforce CRM platform would be beneficial howevertraining can be provided.
• Experience in working with customer data bases for scheduling appointments.
• Ability to control diary management ensuring an efficient, effective scheduling platform is maintained. APPLY NOW

Copmany benefits:

• We offer a generous pension scheme which enables our employees to have greater financial security when they do retire.
• For our employee's peace of mind, we provide a death in service benefit and the option of subsidised private health care.
• We are passionate about the world we live in and climate change, for this reason we offer all employees the opportunity to join the cycle to work scheme.
• On site we have free car parking for all employees and a subsidised bistro which provides meal options and refreshments during the day.
• We want to help all our employees reach their career potential to support this we provide extensive training for all employees.
• We care about the health and wellbeing of our employees and have a Wellbeing programme in place to support them.

How to apply:
If you are interested in the above role and feel you can meet the above requirements - we would love to hear from you as soon as possible. We please ask all applications are made via the click apply button, and we will aim to process your application as quickly and as efficiently as possible.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.