Operations Manager Job at Serco Plc, Telford

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Job Description

VIVO, a 50:50 joint venture between Serco and EQUANS, has been awarded places on the Defence FM and Housing Maintenance framework contracts.

VIVO embodies both experience and innovation. It combines Serco’s comprehensive track record delivering engineering, technical and FM services to the UK MOD for over 55 years with EQUANS’ market leading FM, energy, asset optimisation and regeneration capabilities.


Job title: Operations Manager

Permanent role

Location: Site Based MOD Donnington


Salary: £32,000 to £35,000 Dependant on experience

Vivo have an exciting opportunity for an experienced Operations Manager to join the team at MOD Donnington.


What you’ll need to do the role:


The Operations Manager Role will provide local Facility Management and Minor Projects covering Donnington, Parsons and Venning. They will support management in providing optimal solutions to customer requirements including acting as a single point of contact (SPOC) to resolve end user issues. As well as Understand operational priorities of the HoE, develop and maintain close working and effective relationships with Defence Infrastructure Organisation (DIO) and end users to pro-actively support estate activities and provide professional and technical advice as required.


Main Accountabilities:


  • Pro-actively support a safety culture in which teams and individuals are responsible and accountable for their actions and perform at their best, improve performance and realise their full potential Candidate Description Demonstrable experience of managing and supervising staff in Construction, Property Maintenance or related field including:
  • Management of the operational delivery of Estate Management tasks
  • Leading an operational team to achieve KPIs
  • Planning, directing and controlling activities
  • Management of Safe Systems of Work


What we offer


  • Up to 6% contributory pension scheme
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • A safe and supportive culture
  • Interesting and enjoyable work
  • A company passionate about diversity and inclusion
  • Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities


VIVO Defence Services

The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.


At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.


We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Employer. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. If candidates wish to request extra time to apply then they should contact 0345 010 4000 and ask to speak to a VIVO Recruiter.

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