BE AN ESSENTIAL PART OF EVERYDAY LIFE

Position: Operations Manager
Location: Heywood
Contract Type: Permanent (Full-Time)
Closing Date: Wednesday 24th May 2023

Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees? If you're looking for change, and you're ready to make changes … we're looking for you.

At DHL our business is logistics, but people are our passion. With over 500,000 team members in 220 countries, we attract and retain great talent. We are one of the most innovative, most culturally diverse companies on the planet. We provide unmatched opportunities for personal and professional development. We really are a, “Best Place to Work.”

The Operations Manager is responsible for maximising the weekly, monthly, and annual performance of the customers Heywood contract, by providing leadership, a focus on customer requirements, effective operational performance, a motivated workforce, and succession planning.

If this sounds like a team you'd like to join … keep reading.

We make promises to our customers, and we'll make promises to you too. The key responsibilities in this role include;

• Managing day to day operational activities to fulfil customer requirements OTIF to specification and adherence to compliance both internal and external regulatory bodies
• Maintain and promote H&S culture across the site and planning corrective action meetings and preparing response to audits
• Monitor agreed resource level across site(s) in line with budgets, and productivity targets
• Engage with Union to facilitate collaboration between management and colleagues throughout the operation to deliver the goals
• Ensure effective communication processes are established for both internal and external customers
• Record and proactively manage KPI's to drive continuous improvement in the service level and cost performance
• Work closely with H&S and other members of leadership team to ensure all standards of the operation are followed

Maintain strong relationships with the customer's management team through integration and working partnerships
You won't find another job like the one you'll find with DHL Supply Chain. Now, here's what we need from you:

• Experience managing transport/warehouse operations within a supply chain
• IT literate with strong people management skills
• Ability to manage HR functions at site level and tailor communication style to drive engagement
• Financially astute with an analytical mindset
• Customer management experience
• Experience of working with unions

What will you get in return?

As a DHL employee you'll have access to a wide variety of benefits aimed at enhancing your wellbeing both at home and at work, from a free and confidential 24/7 GP Service and Employee Assistance Programme to affordable loans, cycle to work scheme and financial education. You and your family can access our benefits portal on the go, with hundreds of retail and lifestyle discounts including affordable refurbished and recycled technology and services such as free mortgage and Will advice. We also offer yearly free flu jabs and give you access to our Private Medical Insurance through AXA Health. All this and more are hosted on our Benefits platform which you will have access as a DHL Employee. In addition, you will also be offered the opportunity to have a company car, with choice from a variety of manufacturers including hybrid and electric vehicle options.

What you'll need to do next?

If you have a proven track record of achievement to match the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full up to date CV is attached with your application.

We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. We want to ensure that the candidate experience is of the highest professional standard.

The Company is committed to providing equality of opportunity for all employees. Furthermore, we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.