Organization Overview:

Citi Markets Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture. We are invested in our People and their development. We are transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion.

We are a dynamic, global, and diverse Organisation, with a presence in over 60 Countries; covering all front post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative & Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivs, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs.

Our Operations groups are core to the success of the Markets business and have significant impact across the lifecycle of a trade. We partner extensively with a range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client experience. We have a Client relationship group, dedicated to overseeing the Organizational service performance and strategic partnership for our top tier client base, where we play a key role in supporting our global clients to ensure they have a first-class experience when doing business with Citi.

Our Business Intelligence and Process Re-engineering group works alongside our Operations teams delivering automation solutions to solve for operational challenges. We partner with Citi’s innovation labs to drive optimization, and overall play a pivotal role in enabling us to transform to achieve our target operating model.

Our Technology partners develop and implement a wide range of applications that support the Operations, Change, Design and Implementation groups in providing innovative products and solutions. We have re-imagined how to provide technology and service in our domain through the alignment of our team vision, culture, and aggressive retirement plan for legacy applications and adoption of a micro-based containerized cloud environment. We encourage our people to create, explore and be adventurous whilst taking measured risk, adopting safe practices to protect the firm. Data lineage and optimization is core to how we develop our eco system. We are growing our capabilities using artificial intelligence, natural language processing and machine learning.

Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace. We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm, and our reputation.

We work closely with our external global peers, partners, and regulators, and play an integral part in leading an agenda at the forefront to optimize and streamline processes and drive strategy across our industry.

Job Purpose :

The role is within the Asset Servicing group which is a high profile function and part of the Market Operations division. Asset Servicing is represented Globally across the NAM, EMEA and APAC regions and has responsibility for processing Corporate Actions and Income events for Firms and client’s positions. It is one of the most interesting areas within operations having connections with multiple departments and business areas. The department supports, Prime Brokerage, Firm trading desks, Stock Lending, Repo, and SWAPS for both Equity and Fixed Income.

The Corporate Actions Senior Manager will report directly into the Global Mandatory Team Manager and will be responsible for a team of approximately 6 individuals processing Corporate Action events for EMEA, ASPAC and NAM markets across various product types . This is an exciting opportunity to join an expanding department, where you will learn all about Asset Servicing products. A role in Asset Servicing provides opportunities to interact with multiple other departments in Market Ops such as middle office, stock lending and settlements. The successful candidate will be required to be a key member of the Asset Servicing management team and provide leadership and direction to the evolution of our operations processes as they change to meet the ever-changing requirements of the client base we serve. We are searching for a confident subject matter expertise to simultaneously manage day-to-day operations and build capacity to take on new business.

Responsibilities:

• Day to day management of a team within the Mandatory Corporate Actions department.
• Managing risk on a daily basis, escalating to Senior Management, Business and Control.
• Responsibility for the processing of global Mandatory Corporate Action events.
• Responsible for staff development and career progression.
• Conduct regular 1:1 meetings with staff.
• Responsible for hiring and interview selection.
• Succession planning across all roles within the team.
• Constant monitoring of business volumes, staff resources and re-aligning as required.
• Conduct end of year performance reviews, providing feedback when required.
• Perform process reviews, identifying any gaps and implementing controls and/or process to deliver Global consistency.
• Liaising with other business unites, including Produce, Client Executives, Compliance, Risk and Technology.
• Monitor and review trends via Error, KPI’s and metric analysis and implement corrective action plans to maintain the culture of preventative action.
• Ability to pro-actively escalate internally within Operations, Control, ORM and Business.
• Ability to identify issues, gaps in controls and execute remediation timely.
• Continuously enhance risk and control framework to reduce opportunity for losses and/or near misses.
• Design and manage any Corrective Action Plans as assigned.
• Understand, implement and monitoring of all market and regulatory changes.

Qualifications and Skills:

• BS/BA degree or equivalent work experience preferred.
• Significant experience in Tier 1 global financial institutions.
• Demonstrate people management experience,
• Energetic, flexible, collaborative, and proactive; a leader who can positively and productively add product impact to both strategic and tactical technology.
• Strong, influential communicator who is articulate and concise.
• Strong risk management and control mind-set; understanding of the critical risks and necessary controls related to corporate action processing

What we Offer:

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

We’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.

Visit our Global Benefits page to learn more.

Highlights to our core benefits include:

• Award winning pension
• On-site health services
• Private medical insurance packages to suit your personal circumstances
• Paid parental leave
• Generous holiday allowance starting at 27 Days plus bank holidays; increasing with tenure

Citi Belfast also champions diversity within our workforce, which helps us be well and live well together. We have over 40 different nationalities in our Northern Ireland offices, are a vocal supporter of LGBTQ+ rights, and are proud to have 47% of our leadership team made up of individuals who identify as women.

We encourage and lead inclusivity through our Pride, Disability, Multicultural, Families Matter, and Women affinity networks that are run by and for, Citi Belfast colleagues; providing them with the support they need in their personal and professional journeys and supplying them with the tools to help educate colleagues on all things related to each network to help us work better together.

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Job Family Group:

Operations - Transaction Services

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Job Family:

Asset Servicing

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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