Operations Coordinator Job at Oxford Summer Courses, Oxford

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Job Description

Published at: 2023-02-14

In this pack you will find: a detailed job description, the minimum requirements for this role, the profile of an ideal candidate, information about the selection process, and an introduction to the company for on-course staff.

You can email us at recruitment@oxfordsummercourses.com if you have any questions.

Oxford Summer Courses, a Bridgemark company

Oxford Summer Courses is part of Bridgemark Education, founded by two school friends and Oxford graduates who wanted to open up exceptional educational journeys to more people. In 2021 we ran COVID-compliant in-person courses. Our approach is based on interactive teaching, growth mindsets, small group learning, and tutor autonomy. We channel our passion into making a positive impact on our surroundings whether that be our students, the wider community or the environment.


Applications are open for 2023 courses.

Please note that only successful applicants will be contacted and that no terminology in this document is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.

Job Description

Job Title:
Operations Coordinator - Oxford
Location:
Oxford
Reports to:
Operations Manager
Reports to you:
NA
Pay rate:
£25,200 FTE
Contract type:
Full Time, Fixed Term Contract

Main duties and responsibilities

We are looking for a keen, organised co-ordinator with initiative, an eye for detail and service excellence to join our growing team.

We provide short academic courses in Oxford, Cambridge and London, to motivated students from across the world - 108 countries last year. We’ll be working with around 180 pastoral staff, many of whom will be new to Oxford Summer Courses and this role is to ensure our planning and support enables them to deliver consistently high quality programmes across all our sites.

You’ll work with pastoral, teaching, and head office staff to resolve any issues affecting student experience. Day to day, this could include liaising with attraction sites, transport companies & restaurants to confirm bookings, communicating with college accommodation offices, helping to build training materials, building information and equipment packs and running an inventory of stock.

From working behind the scenes on our improvement cycle, to problem solving on the ground, you’ll play a key part in creating the welcoming environment that staff and students return to year after year.

Main duties:

  • Assist with the pastoral staff recruitment process, including interviews, & documentation gathering
  • Maintain supportive relationships with staff members via email, phone and in person
  • Maintain accurate records, including for compliance with safeguarding obligations
  • React to early signs of issues, taking steps to mitigate or escalate them as needed
  • Book and confirm activities, travel and restaurants
  • Assist in managing large amounts of information and equipment, building into packs for course delivery
  • Assist in managing relationships with host colleges, staff and suppliers
  • Managing an inventory of equipment and resources

Role summary

  • Title: Academic Co-ordinator
  • Start: Feb/Mar to Sep 2023
  • Location: Oxford
  • Reports to: Operations Manager
  • Salary: £25,200 FTE

Person specification

Who are we looking for (essential):

  • Proactive problem solver with a growth mindset, who can take initiative
  • Diplomatic communicator who can give constructive feedback
  • Able to work well with colleagues both in person and remotely
  • Reasonable IT proficiency
  • Highly personable with a strong team mentality and work ethic
  • Highly organised, thorough and with great attention to detail – a pragmatic and can-do attitude will be vital
  • An appreciation of uncompromising high standards and excellent quality
  • Fast learner and a team player
  • Great communication skills

Who are we looking for (desirable):

  • Worked at a summer school or other short course involving international students
  • Strong organisational and task management skills
  • Familiarity with Oxford
  • Proficiency with collaborative tools like Google Suite, Slack, and Zoom

What is in it for you:

  • Training and professional development
  • Flexible working and Hybrid Working arrangements
  • 25 days annual leave (prorated)
  • Excellent team culture
  • Opportunity to grow and develop your skills

Selection process

Application Details

  • We will be reviewing applications on a rolling basis, early application is encouraged. We reserve the right to close the vacancy early should we receive enough applicants.
  • Application Method: Please submit a CV and cover letter of no more than 2 A4pages, outlining your experience and suitability for the role. Please email thesedocuments to hr@oxfordsummercourses.com

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