We have an exciting opportunity to join our Talent team here at Publicis Groupe, within the Global Services Remit. Our Talent team, traditionally known as HR, is responsible in partnering with UK based Global teams ensuring that the needs of the business are met accordingly.

Talent is made up of experienced and passionate individuals who cover all elements of Talent - Talent Acquisition, Learning & Development, Talent Management & Talent Operations.

As a Talent Operations Advisor, you will work with the Talent Advisor and be a crucial part in maintaining our high performance standards, helping to continue to build a business which includes some of the best people in the industry.

In this fast-paced environment you will be the first point of contact for a range of operational Talent related queries from our employee population throughout the employee journey.

Although the role is influenced heavily by the day-to-day admin needs, you will have exposure to all areas of our Talent team and will be encouraged to build on new ways of improving our processes to promote effective change.

• Building strong relationships at all levels both within the Talent team and the wider Global business ensuring that each query is dealt with in a sensitive and timeous manner
• First point of contact dealing with various ad-hoc employee queries, in person and via email, resolving issues in a timely manner and/or escalating where necessary (Payroll, Benefits, Holiday, Sickness, Contract paperwork, policy and processes)
• Ownership of the onboarding process ensuring our new joiners have an exemplary start to their journey at Publicis Groupe
• Processing and managing all new joiner paperwork requesting employment references, tracking and uploading employee documents (contracts, visas, payroll info), then handing over to Payroll
• Processing and communications with employees supporting the leaver process
• Management of our systems ensuring that joiners/leavers and any changing information is up to date and accurate across the Global teams you support
• Monitoring employee absence through our system and ensuring all employees are logging absences and highlighting to the Talent Advisor where necessary
• Coordinate and administer the probation process from start to finish and escalating to Talent Advisor where needed (extensions and probation failures)
• Ensure that we are compliant with our Right to Work documents by recording passports and visas and highlighting to Talent Advisor for upcoming expiry of visas
• Ensure integrity and accuracy of data and systems, and all employee documents/records are compliant, up to date and accessible online (contracts, passports and visas)
• Input all invoices and POs accurately in a timely manner
• Support on Talent projects as and when required, general ad hoc tasks to support wider team & upskill personal experience
• Supporting the Talent Advisor with family leave and advising where necessary on the process and policy
• Support with maintaining reports, trackers, and spreadsheets for your employee remit on a continual basis

• A thorough understanding of HR and HR processes
• Ideally CIPD qualified although not essential
• Enthusiastic with a can-do attitude to get stuck in with a variety of tasks
• A passion to provide an excellent service for our people
• Highly detail oriented and highly organised with the ability to be able to handle a varied workload
• Able to multi-task with a strong ability to prioritise tasks
• Able to work under pressure and adapt to ever changing tasks in an agile manner
• Excellent communication skills
• Confident with using Microsoft office – Excel, Word, PowerPoint and Outlook
• Previous experience using HR systems / databases
• Resilient person who welcomes change & has a continuous improvement/growth mindset
• A team player who cares for our collective success as well as your own

We are keen to receive applications from return-to-work parents and late-in-career applicants. We are also open to flexible hours but there is a minimum requirement of 32 hours per week.

25 Days holiday

Pension contribution

Life Assurance

Income Protection Plan

Employee Assistance Programme – mental wellbeing

Learning and development programmes – extensive range of training sessions

Subsidised onsite restaurant

Plus, many more soft benefits! (Christmas closure, Volunteering days…)