Job Description

Join us as Leisure Club Manager

Holiday Inn South Normanton M1 Jct 28 is looking for an experienced Leisure Club Manager

About Us:

A fantastic Hotel and Conference venue, boasting 163 bedrooms, 10 meeting rooms, Open Lobby Bar & Restaurant, Leisure Club & Spa ample free car parking, situated on both Nottinghamshire & Derbyshire’s borders with easy access to the M1 and major links to the cities of both Nottingham and Derby.

Part of IHG (Intercontinental Hotel Group)

· 23 days holiday (plus 8 bank holidays)

· Competitive salary

· Uniform provided

· Meals on duty

· Discounted International/Worldwide room rates for yourself, family and friends

· Employee recognition scheme

We are seeking to appoint a passionate and ambitious Leisure Club Manager who is a team player looking for a challenging role

The Leisure Club Manager Role and Responsibilities :

· Responsible for the day-to-day operation of the Leisure Club delivering an outstanding Leisure Club experience for our members and hotel guests

· Managing a team of a Leisure Supervisor and Leisure attendants and a team of Beauty Therapists in the future

· Ensuring the health, safety and welfare of our guests and members is of paramount importance, adhering to health and safety compliance at all times

· Understands the impact of the department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals

· Management of Core Premiere System (Leisure Admin System)

· Rota employees to business demands and tracks employee time and attendance

· Carrying out staff training and development using on the job training providing follow up training as necessary

· Assisting guests throughout their stay in a friendly and professional manner, responding to guest problems and complaints, participating in the implementation of corrective action to improve guest satisfaction, empowering employees to provide excellent customer service

· Supports and supervises an effective cleanliness inspection regime

· Communicates areas that need attention to staff and follows up to ensure understanding

· Supervises daily Leisure shift operations and ensures compliance with all Leisure policies, procedures and standards of operations

· Duty Manager shifts as required

· This is a full time role working 5 days over 7 including weekends and bank holidays

The Person :

· Excellent organisational and time management skills with an eye for detail and the ability to use own initiative

· Ability to work under pressure maintaining a positive can do attitude

· Highly motivated with a drive to succeed and be the best

· Excellent decision making and influencing skills

It would be advantageous in this position to demonstrate the following skills and attributes

· 3-5 years of Hotel Leisure Club Management experience

· First Aid and Pool Plant Certificates

· Has a proven ability to drive a team to meet targets, with experience in a sales culture, comfortable in a sales role

Prior to commencing employment, applicants must have evidence of their right to work in the UK, and employment is also subject to receiving two references

Please note that due to the level of interest we have for our positions if you have not heard from us within two weeks of applying, we thank you for your interest in working with us, but please consider that you have been unsuccessful on this occasion - please do keep a look out for our future job vacancies

Job Types: Full-time, Permanent

Salary: Up to £26,000.00 per year

Benefits:

• Discounted or free food
• Employee discount
• Free parking
• Gym membership
• On-site parking

Schedule:

• 10 hour shift
• 8 hour shift
• Holidays
• Weekend availability

Licence/Certification:

• Pool Plant certification (preferred)

Work Location: In person

Reference ID: LCM

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