The Infrastructure Delivery Team is seeking a Senior Project Manager for External Cloud. Primary accountability: manage External Cloud delivery of CTI services driving IaaS, PaaS, development and necessary guard rails. The role will also coordinate connectivity into Citi’s internal Infrastructure. The Senior Project Manager for External Cloud will have expert knowledge of Jira, proven track record leading Scrum delivery into the cloud. Adherence to internal Citi policies, architectural approvals, and ability to influence and all levels of the organization are critical success factors. Close coordination with other Sector Development and Cyber teams be required to ensure coverage. Proven track record of success delivering large, complex, & transformative technology initiatives in global cloud environments that impacted multiple LOBs. Able to deliver a direct message to an internal team, vendors, client team, or peer organization that may generate passionate feedback. Done correctly, all parties emerge from the discussion with a higher degree of respect and a significantly stronger relationship. Ability to persuade others to change their minds, their course of action, and their behavior in situations without formal authority. Strength of character to make unpopular decisions when necessary. Ability to express points of view clearly, logically, tactfully, and convincingly in written and oral communications. Ability to get buy-in for implementation plans and actions working across organizational boundaries. Ability to develop constructive and cooperative working relationships with senior leaders and maintain them over time. Ability to handle complaints, settle disputes, and resolve conflicts, or otherwise negotiate with others. Must be a collaborative "team player" orientation toward work relationships with strong cultural awareness. Effectiveness working with a broad spectrum of individuals at various levels within and external to the organization.

Expertise within the following core technology sectors & disciplines is required:

• Enterprise cloud initiatives, drives new technology adoption, leads legacy initiatives to reduce technical debt, lead broad cross-functional teams to increase rate of technology adoption
• Plans, sprints with required Jira and Project Management detail
• Information Security to define and incorporate appropriate guardrails adhering to security risks/policies
• Cloud Operations and Engineering teams, DC teams, Application Teams, Systems and Database Admins teams to deliver on business requirements.
• Coordinate with operations and engineering teams on issues as they arise
• Manage project documentation in accordance with Citi standards and policies

Ideal candidate is ultimately responsible for managing the initiative, engaging and working with key business partners and driving to successful outcomes within a given timeline. Management of applicable finances (labor, capital expenditures, planning / adherence to both local & Global fiscal schedules) is also considered key success criteria.

Skills:

• Excellent analytical, problem solving and critical thinking skills
• Exceptional oral and written communication skills
• Exceptional presentation skills. Ability to present to senior levels of management (e.g. Director, MD) and to facilitate discussions at the senior stakeholder level
• Execution oriented with strong attention to detail
• Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
• Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
• Ability to work in a matrix environment and partner with virtual teams
• Ability to lead strategic planning sessions challenging the status quo where appropriate and drive decision making process
• Experienced in consulting with project stakeholders, including the skills to resolution of conflicting requirements
• Strong consulting and stakeholder management skills and the ability to build and foster internal relationships
• Proven track record in delivery of multiple parallel initiatives
• Proven track record of operational process change and improvement

Qualifications:

• 12-15 year’s relevant experience in Financial Services or similar fields with documented track record of success
• Strong Leadership skill and working knowledge of the techniques required to adequately plan enterprise level changes.
• Understanding of regulatory requirements, particularly cross-border requirements
• Valuing Diversity: Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organizational success

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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