Job Description
- Great career progression opportunities.
- Amazing office and facilities.
- Deliver a fantastic customer experience
- Understand customer issues and proactively identify solutions
- You will work with colleagues closely to resolve problems, deliver effective customer service and share best practise
- Previous complaint handling experience in a fast-paced business
- Experienced resolving regulated complaints
- Strong attention to detail
- Tech savvy and able to quickly identify the root cause of issues
- Excellent negotiation skills
- Passionate about helping customers
- Good written communication skills
- Comfortable working to productivity and quality targets
- Proven experience of going above and beyond to delight customers on a daily basis
Benefits:
- Company events
- Company pension
- Free parking
- On-site parking
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Quote job ref
JN-052023-6051874
Phone number
+44 161 829 0399