Handler Job at Page Personnel - UK, Liverpool

VklGMW1oU3hLci9TZ3JCNFJ0TVNrZz09

Job Description

  • Immediate start
  • Basic salary + commission earnings

About Our Client

The client is currently undergoing a period of exponential growth therefor employing large scale number of staff to enable this. Our client is a specialist law firm offering a responsive legal service with a experienced team of solicitors and barristers dedicated to providing excellent client care. The client supports individuals and corporations across the nation whatever their legal need and offering a premium service in the form of legal representation.

Job Description

Key responsibilities include:

  • Handling and dealing with company clients
  • Recording and ordering data
  • Answering queries
  • Delivering information about the clients services
  • Dealing with outbound/inbound calls
  • Receiving customer feedback
  • Managing and handling incoming calls
  • Assessing customer needs and requirements
  • Verifying claims
  • Reporting to team manager

The Successful Applicant

The successful candidate is someone who is:

  • An excellent communicatior, both written and spoken
  • Organised
  • Experiened with 1 year in customer service
  • Experienced within a legal background
  • Impartial and confidential
  • Proficient in handling multiple cases
  • Eager to learn and grow with the business
  • Able to adhere to a variety of corporate regulations and internal guidelines
  • Able to cooperatively or independently work
  • Able to work within a rota schedule
  • Able to problem solve

What's on Offer

  • 37.5 hour working week
  • Rota working week: 9am-5pm/11am-7pm
  • Commission rewards
  • Full onboarding training
  • Potential bonus in earnings
  • Communal working environment
  • Newly refurbished office space
  • Internal progression
  • Ladder promotion scheme
  • 22 day holidays + bank holidays
Contact
Callum Crawford
Quote job ref
JN-052023-6048347
Phone number
+44 7890959671

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