Job Description
An exciting opportunity has arisen for a fixed term band 3 digital support assistant to join our established Cardiac Surgery service. The team is a multidisciplinary team, based at UHS that serves the needs of heart failure patients in the acute and community settings. This is a new job role which is being piloted to support the adoption and roll out of My Medical Record (MyMR) within the service. The role is mix of admin skills and development of the MyMR pathway. It will require excellent communication skills.
MyMR is an established patient supported self-management digital tool which has been developed as an educational resource in collaboration with the British Heart Foundation and local patient engagement.
The team are looking for an experienced administrative assistant, with a high level of communication and a good knowledge of IT skills to assist with patient registration, education, and the adoption of MyMR within the service. This will involve working with patients and the multidisciplinary team in both the acute and community setting. This would be an excellent opportunity for someone looking to progress their career.
For more information about MyMR, see our website: https://mymedicalrecord.uhs.nhs.uk/
Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.
For an overview of the main duties of the role please see the ‘Job Description and Main Responsibilities’ section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.
What we can offer you
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated ‘Good’ by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.
All non-clinical roles may involve a mixture of on site and remote working. Specific details and flexible working options can be discussed as part of the interview process. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.
Your Responsibilities
What you’ll do
- Support the registration and use of My Medical Record for patients, working with the clinical team to identify these patients
- Gain a detailed understanding of the My Medical Record product to support training of both staff and patients
- Support and co-ordinate patients on virtual pathways
What we’re looking for
We are looking for someone with a flexible approach and with the ability to manage a demanding workload with changing priorities. You will need to be able to work independently as well as working with the team. You must be digitally literate to be able to support patients using the digital tools that form part of their care.
We’re also looking for:
- An understanding of an acute hospital environment
- Digitally literate with experience of using Windows based applications, such as MS Office (Word, Excel, PowerPoint and Teams)
- Strong customer service skills
- Ability to work as a team member
Additional information
Interviews will be held on Friday, 02 June 2023
Should you have any queries, please use the contact details below to get in touch