Digital Account Manager Job at Burst Digital, Remote

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Job Description

We’re looking for a talented account manager to join our client relations team!

Your role will break down into 3 core categories:

1. Lead Nurturing

You’ll be assigned leads as they come in through our site, and will actively reach out to them via phone & email to convert them to clients. This element of the role will involve creating proposals & contracts.

2. Client Relationship Management

You will be the point of contact for clients assigned to you and will need to be able to answer any questions they may have, and resolve any issues they’re facing.

3. Project Management

You will manage a variety of client projects using SCRUM methodology. As a part of this, you will be responsible for assigning work & tasks to other team members, setting up timelines & deadlines, making sure all deadlines are met, and ensuring that all work is up to our high standards.

About You:

  • 2+ years of account management experience, ideally at a digital agency
  • 2+ years B2B sales experience
  • High standards & meticulous attention-to-detail
  • Outgoing, charismatic & approachable
  • An independent person who will figure out how to do anything
  • Hard-working, driven & determined

About Us:

We’re Burst Digital, a fully remote digital agency specialising in web design, branding, marketing, social media & SEO. We have clients across the globe, for whom we strive to provide outstanding service.

Benefits:

  • 25+ holiday days per year
  • Work from home
  • Career progression opportunities
  • Independent working
  • Flexible hours

Job Type: Full-time, 8-hour shifts

Salary: From £2,900.00 per month

Job Type: Full-time

Salary: From £2,900.00 per month

Benefits:

  • Work from home

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Commission pay

Application question(s):

  • Do you have experience working with a digital agency?
  • Do you have experience managing web design projects?

Education:

  • A-Level or equivalent (preferred)

Experience:

  • Account management: 3 years (required)

Work Location: Remote

Application deadline: 09/04/2023

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