Customer Success Manager Job at Page Personnel - UK, Sutton

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Job Description

  • Immediate start
  • Working in a well-established company

About Our Client

A well known client in the sutton area.

Job Description

  • To successfully support our accounts and end users to achieve success from using XpertHR throughout their lifecycle
  • To onboard all new accounts and new end users to ensure that they can make the most from their subscription, in line with their own business goals
  • To upskill end users via online training to understand how the Core product works and how they achieve business success though the use of the product
  • To identify upsell opportunities where appropriate
  • Provides excellent customer service and ensures all clients queries are dealt within the required SLA
  • Complies with XpertHR sales systems
  • Reports to the Head of Customer Success and Delivery, UK and US, on activity delivered

The Successful Applicant

  • Relationship builder
  • Training
  • People orientated, excellent listening and communication skills
  • Commercial acumen
  • Great time management
  • PC literate
  • Highly motivated
  • Able to build and maintain relationships with external and internal stakeholders

What's on Offer

  • Good rate of pay
  • Hybrid working
Contact
Charles Wilkinson
Quote job ref
JN-052023-6052565
Phone number
+44 193 226 4085

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