Customer Service Representative Job at Page Personnel - UK, Salford

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Job Description

  • Temporary to permanent opportunity
  • Great working patterns and work culture

About Our Client

Our client is a well-known Utilities business that values customer centricity. They seek new ways to increase customer growth and support every individuals needs. The Customer Service Advisor will be working in a brand new state-of-the-art office, based in Salford, and joining a interactive team.

Job Description

As a Customer Service Advisor you will be:

  • Be first point of contact for customers in relation to any queries they have with their account
  • Endeavour to resolve any issues the customer may have
  • Communicate feedback to senior personnel on the customer experience and issues
  • Ad hoc duties as and when required

The Successful Applicant

To be successful in this role:

  • Excellent communication skills that promote great customer conversations
  • Experience within customer service, ideally within telephony roles
  • To understand the customer's requirements, responding with professionalism and effectively; using your organisational skills to handle customer queries quickly and efficiently.
  • Ability to work well under pressure
  • Able to work in a team setting as well as independently
  • Strong IT skills

What's on Offer

In return, our client can offer:

  • Excellent working patterns
  • Great work culture
  • Temp to perm opportunity
  • Free on-site-parking
  • Close to main transport links
Contact
Lee Mcerlean
Quote job ref
JN-052023-6043939
Phone number
+44 161 829 0398

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