• Market Leaders
• Modern Office Space

The client is a well know popular brand who combine amazing brands and products with flexible payment options to help them say yes to the things they love. The client is passionate about helping our people get more out of life too; building careers with real growth

• Be the key point of contact responsible for providing the highest level of customer service to customers
• Someone that can listen and respond to the customer with empathy and understanding, whilst working hard to resolve their queries
• Creating great customer interactions driving brand advocacy
• Liaising with external suppliers professionally, minimising order cancellation or delays, mitigating customer dissatisfaction
• Identifying vulnerable customers and deal with their queries in an appropriate manner