Heard of us?

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs.

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.

Job Purpose

The role of Client Support Executive is really important to us. You will be responsible for handling calls from business clients, handling queries, and resolving issues regarding their mobile phones and networks. You'll be a natural communicator who thrives on engaging with customers - helping to resolve issues, discussing new products and finding opportunities to add value.

We would love to welcome you to our Shrewsbury office, working hours of Monday - Friday 9am – 5:30pm.

Your responsibilities day to day will be…

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  Answering calls from customers and dealing with general enquiries
• Providing a friendly and helpful service, displaying a passion for customer service
• Logging customer queries and maintaining up to date customer records on the system
• Working closely with the sales team when sales opportunities are identified

What do we expect of you?

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  Previous administration experience is desirable
• The ability to prioritise tasks, with strong organisational and time management skills
• Strong communication skills
• Good knowledge of Microsoft Office Products

What can you expect of us?

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  A friendly culture that mirrors our proposition to our customers.
• A fast-growing organisation that defines itself as being agile and innovative
• A drive for continuous improvement, which you will be empowered to get behind from day one.
• A commitment to building a working environment that values inclusivity, innovation, agility, and drive.

And of course, you will be compensated competitively along with bonus potential and a good range of core benefits such as discounts on phone packages, electric vehicle charge points and fuel.