Location: Halstead

Salary: £24,000 – £25,000

Summary:

This successful and expanding e-commerce distribution company is looking for a Customer Account Administrator to join their team in Essex. You will need to be a very customer focussed, team player with excellent communication skills and a hands on, can do attitude. Previous experience within customer service is essential and a knowledge of e-commerce and fulfilment operations would be preferable.

Key Responsibilities:

• Assist with the on-boarding of new clients and establish strong working relationships

• Upload stock and order spreadsheets to the WMS

• Deal with carrier management tasks, updating rates and raise any claims

• Dealing with queries and requests from clients by telephone, email and face to face

• Assist with warehouse operations when necessary

Key Skills/Experience:

• Previous customer service experience.

• Knowledge of e-commerce/fulfilment warehouse operations

• Previous experience with stock systems

• Knowledge of MS office and web based systems

Ability and willingness to learn new skills

Processing Your Data

Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so.

Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations.