Job Description

Client Care Advisor
Launceston Vets4Pets

If you enjoy providing great service and working in a team, we have just the opportunity for you at our Launceston Practice.

What your typical day will look like

Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients and the clinical team. Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success.

Your great client service during a client’s visit will make sure that their absolute satisfaction is given, and that the client leaves knowing that they have received exceptional service and look forward to their next visit.

You will greet each client and offer support, guidance, and expertise, managing payments and future bookings confidently. Coordinating the smooth running of the day-to-day routines of the practice will be done using our online booking system, so computer literacy is a must.

This is a Part Time role working around 22.25 hours per week 2 weekdays preferably Mondays and Thursdays and every other Saturday.
Looking for someone to start as soon as possible.

In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.

Benefits

In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance.

“We want our colleagues to be as diverse as our clients. Our teams are inclusive and celebrate difference so if you meet our role requirements, we’d love to hear from you.”

Location: PL15 9DJ