Business Support Job at Cornwall Partnership NHS Foundation Trust, Bodmin

VllRaW0wSzFkK3VMZ0xkOFNOSVFsUT09

Job Description

Business Support Manager

Band 5

Main area
Administration
Grade
Band 5
Contract
Permanent
Hours
Full time - 37.5 hours per week (Shift pattern that includes some weekends/ bank holidays.)
Job ref
201-23-615
Site
Bodmin/ Longreach Hospital sites.
Town
Bodmin
Salary
£27,055 - £32,934 per annum
Salary period
Yearly
Closing
25/05/2023 23:59
Interview date
06/06/2023

Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.

We pride ourselves in striving to be an employer of choice.

Strategic Themes

Great Care

  • Care based on what matters to people.
  • Care provided at home or close to home.
  • Improvement through learning, research and innovation.
  • Prevention and alternatives to hospital.

Great Organisation

  • Buildings that support health and wellbeing.
  • Technology enabled care.
  • Care teams are supported by responsive corporate services.
  • Safe, efficient, effective and productive.

Great People

  • A place people love to work and feel valued.
  • Living our values with staff (all voices count).
  • Attract, grow and develop talent.
  • Leaders with compassion, who continuously learn and listen.

Great Partner

  • Encourage and enable effective partnerships.
  • Joined-up community services.
  • Work with others to maximise workforce opportunities.
  • Reduce our impact on the environment.

At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19.


Job overview

The function of the Bed Management Department is to oversee all scheduling, daily admissions, and bed management within CFT Mental Health Wards. The aim is to balance the access demands of the wards and those of urgent/non-urgent need for available beds.

The post holder will be responsible for the day-to-day allocation of the bed stock resource.

The post holder will be pivotal in identify trends relating to bed capacity and admission rates; investigating and reporting findings to the management team

Main duties of the job

This post will ensure the day-to-day management of all administrative and bed coordination staff. In addition, the post holder will support the Locality Admin Manager, Operational Lead and Manager with PALS/complaints, identify training needs through analysing trends and themes, sourcing any training that is required. The post holder will coordinate appraisal, training and supervision compliance. Management of health systems such as ESR and E-Roster; this will include sickness monitoring for all staff and other HR related aspects to support the Locality Admin Manager, Operational Lead and Management Team. The post holder will support the team to deliver individual team functions broader patient flow related operational cross cover requirements.

The post-holder will also be required to represent the Trust and to act on its behalf in all aspects of business support including liaising with Human Resources, Business Development Team, other stakeholders (internal and external). The post-holder will also provide administration support functions to the Locality Admin Manager, Operational Lead and Management Team.

Working for our organisation

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

Detailed job description and main responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.

Person specification

Experience

Essential criteria
  • NVQ Level 4 qualification in relevant subject area or equivalent experience
  • Advanced keyboard skills
Desirable criteria
  • Project Management qualification or PRINCE 2 or equivalent experience

Experience

Essential criteria
  • Significant experience of working within an administrative setting at a senior level
  • Experience of managing and developing staff including performance management
  • Ability to solve complex analytical problems; independently analyse information; oversee and control testing/options appraisals and made recommendations based on all analysis
Desirable criteria
  • Healthcare / NHS administration experience
  • Experience of policy and procedural development

At Cornwall Partnership NHS Foundation Trust we are proud to prioritise the development of our people. To support this, the following opportunities are available:

  • Career conversations and individual development plans for succession planning and talent management
  • Protected CPD time for registered staff
  • Access to a dedicated central development fund supporting CPD for all staff
  • Leadership and Management development programmes
  • Coaching and mentoring opportunities
  • A full clinical induction programme for operational skills
  • Access to a care certificate programme for our band 1-4 clinical staff
  • A bespoke and robust preceptorship programme to support newly qualified staff
  • Individual professional development programmes

Being part of a successful NHS Foundation Trust brings a portfolio of rewards and benefits for our staff. These include:

  • Suite of health and wellbeing initiatives to support our colleagues physical and mental health
  • Free access to individual HARP portfolios to support revalidation for nursing staff
  • Free DBS checks where required
  • Discounts available from retailers, UK hotels and main attractions
  • NHS Pension Scheme
  • Salary sacrifice car scheme
  • Cycle to work scheme
  • The Trust reimburses all application costs for staff eligible to apply for EU settlement status.

The Trust reserves the right to close this advert once a sufficient number of applications have been submitted. It is encouraged that you complete the application at your earliest convenience to avoid disappointment.

If you are successful at the shortlisting stage of the recruitment process you will be contacted via TRAC.jobs email regarding interview details.

We are committed to diversity and equality of employment including the employment of current and former service users.

If you are successful, you agree to Occupational Health accessing your health records from your current or previous employer to check the status of your inoculations and screening tests. Appointments are subject to full three year satisfactory references therefore please ensure you include correct contact details for your nominated referees including email addresses.

Any general recruitment queries, please contact our recruitment team on 01208 834644

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Similar Jobs

Specsavers

Optician Job at Specsavers

Bonus: Generous sales and performance-bonus. Working Hours: Full-Time or Part-Time. Were community-focused and we need someone ready to use their passion,

Conrad Consulting

Bim Manager Job at Conrad Consulting

Company Type: Engineering Consultancy that provides specialist services to the construction industry. You will work closely with technical teams and key

Marks & Spencer

Customer Assistant Job at Marks & Spencer

To deliver a great shopping experience for their customers, putting customers before task every time. Complete tasks and processes that deliver best in town