Business Continuity Analyst
Contract: Permanent
Working hours: 35 hours a week. You’ll agree your working pattern with your manager.
Salary: £52,000
Reporting to: Information Security Manager
Location: London docklands
- our permanent hybrid policy sees us all working at least four days across a fortnight in the office.
We, as an organisation are making significant changes to be an even better organisation, as such we currently have several large-scale transformation programmes of work underway.
Within the information security team, our business continuity (BC) planning will make sure we can continue to deliver our service as an organisation during unexpected circumstances or challenges.
We are making significant technical improvements and want to ensure that we providing the best service possible
Key Responsibilities
- Work closely with the managers responsible for BC
- Responsible for supporting the administration of our BC program, including: Ensure that Business Continuity program components (Business Impact Assessments, Plans, strategies etc) are current and effective.
- Develop schedules and materials for BC training/awareness activities to ensure that colleagues are proficient in implementing the BC plans.
- Co-ordinate business recovery exercises (desktop and walkthroughs etc)
- Maintain BC content on our Intranet site and within our tools
- Support emergency communications with employees.
- Help administer our BC support tools such as Clearview.
- Support the Crisis Management Team- as appropriate.
- Help support the business continuity steering committee
- Making sure our emergency notification capabilities are working
- Revalidating a range of departmental plans and recovery strategies
- Working with the BC representative across departments to make sure they’re familiar with the BC application
- Developing a suite of desktop exercising scenarios to be used for departmental practices related to potential BC situations
To be considered for this role, you’ll need to show us that you’ve got the skills and capabilities. You’ll have to meet the following minimum criteria:
Minimum Criteria
- Successful candidates will need a relevant certification and demonstrable background in business continuity at similar sized organisations.
- Experience conducting business impact assessments and creating business continuity plans.
- Facilitating BC desktop exercises
- Understanding how to evaluate recovery point objectives and organisational criticality
- Planning and prioritising in a changing, busy environment – caring about achieving results as a team while being flexible and recognising the needs of the organisation
- You’ll also need to be highly organised and have effective communication and relationship building skills
Desirable criteria
- Experience of implementing and testing emergency notification solutions would be desirable
- Knowledge of crisis management would be desirable
Why Financial Ombudsman Service?
Our people are the most important part of delivering our purpose. If it wasn’t for their amazing efforts, ideas and commitment we wouldn’t be able to make a difference that we do today. So, we offer an attractive, competitive salary and flexible benefits to suit them.
Here’s a list of some of the many benefits and perks you can get for working with us:
- 25 days holiday entitlement, with the option to buy extra or sell days
- Generous pension
- Employer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a few
- Choice of voluntary benefits including Technology scheme, Cycle to work scheme, Will-writing service amongst others
- Employee Assistance Programme
- Extensive opportunities for personal and career development
- Fully equipped on-site gym open 24 / 7 (London office only)
- Extensive Well-being resources including on-site therapists (London office only)
- Beautiful and bright London office looking over the Thames and near to mainline stations
- Our Coventry office is 2 minutes’ walk from the main station
- Our employee led networks do fantastic work in educating and raising awareness across a range of experiences and support us in being an inclusive employer and a great place to work. You can get involved, too!
How do I apply?
Please click ‘apply’ to upload a copy of your CV and tell us why you're the right person for this role
Applications need to be submitted by 23:59 on Monday 8th May 2023
A full job profile is available on request and will be provided to candidates invited to the next stage of the recruitment process.
We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities.
We’re committed to being a great place to work – attracting and developing people from the widest possible range of backgrounds. We want everyone to perform at their best and feel able to be themselves. We understand that if we’re diverse and inclusive, we’ll better understand different perspectives, which is fundamental to our job resolving financial complaints.
We are proud to be a Disability Confident Leader. This means that we will put disabled candidates entering under the scheme through to the next stage of the recruitment process should they meet the minimum criteria for a role. A minimum criterion needs to be measurable from reviewing a candidate’s CV/supporting statement. Exceptions may apply if due to the volume of applications we are not able to interview all eligible candidates who qualify under the scheme. If you would like to speak to a member of our team about any reasonable adjustments you need, please email
hrsupport@financial-ombudsman.org.uk
and let us know your preferred method of contact.
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Good luck with your application!