Job Description
COME AND JOIN US . . .
We are currently seeking a dynamic, passionate and highly knowledgeable Bar Manager to lead our American Bar team.
The on target earning potential for this role is £43,234.08 / annual salary based on 39 hours per week - comprising a base salary of £37,234.08, plus a qualified estimate of £6,000 in gratuities and service charge. * As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards
ABOUT GLENEAGLES
One of the world’s most iconic luxury hotels and country estates, Gleneagles has been making memories for nearly a century. Recently crowned ‘Best Hotel in the World’ in the Virtuoso Best of the Best Awards, everything we do is about surpassing expectations and creating exceptional hospitality experiences for our guests.
WORKING AT GLENEAGLES
We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ – not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract types to suit everyone.
Location; Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).
Here's a bit more detail on what we see you doing in this role:
Managing your team; leading from the front and making sure your operation is always slick, through setting challenging objectives to constantly improve service and develop our people
You’ll have the opportunity to positively influence the direct marketing and customer engagement strategies of the Bars team through menu launches and international events along side our Head of Mixology
Actively assess business levels to effectively collaborate with the Century Bar and wider estate event needs; redistributing resources where required
You’ll collaborate with the Head of Bars, to creatively deliver and consolidate an award-winning sequence of service You’ll build strong working relationships with your colleagues across the estate; being part of a mighty team developing our beverage offerings and leading from the front
Leading the team in delivering a unique and engaging sequence of service; coordinating training calendars and content for the wider beverage team
Engaging with the global bartending community to enhance the positioning of Gleneagles as a world class beverage operation; making sure your work stands out from the crowd, always one step ahead of industry trends and sourcing innovative ingredients, techniques and spirts
You’ll be responsible of service operations within our American Bar; managing cost control, coordinating recruitment needs whilst ensuring the bar is a clean and well organised operation
Building and maintaining luxury guest rapport; always exceeding our guests’ expectations
Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way
The kind of person we're looking for:
You’re currently established in a similar role, ideally having had experience within luxury hospitality management positions.
You enjoy the theatre and stage, but are modest, understated and without ego; you care for others as much as you care for yourself and role model this consistently
You are energised and fuelled by delivering luxury experiences and equally high expectations. You’re resilient, and skilled at managing multiple and often competing priorities
You possess a positive, professional, and courteous attitude, always see a glass half-full, and are consistent in your mood, manner, and behaviour.
You intuitively put yourself in the shoes of others whether that be your guests or your people; no matter how many times an issue has been presented to you, you recognise that to this person it’s likely a first
You’ll be an early bird some days and a night owl other, working flexibly during the week and weekends, leading from the front and by example
You have an exceptional and discerning eye for detail and take pride in fixing the small things that make a big difference
You have high expectations of yourself and others. You drive high performance and ensure others are brought on the journey with you
You’ll bring a strong people focus and the desire to grow and nurture team members through coaching and training
Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand
You have a positive “can do” attitude to solving problems in a professional and courteous manner
A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual with an eagle eye for detail
You want to be part of a team that works hard, supports each other and above all has fun along the way
What’s in it for you:
Time to let your hair down
30 days holiday (including bank holidays) that increases with service
Seasonal parties and local social events
50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range
Golf Membership (with access to all 3 championship courses) for £50.00 per annum
Treats in your pocket
Flexi points into your Perkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you!
Free ‘pay day’ lunch and monthly drinks offers
A generous ‘refer a friend’ scheme
Be our guest
Stay with us as a guest at Gleneagles for 2 nights per year at £65.00 per room B&B per night
Friends & Family rate of £95.00 B&B per night
Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA...to name just a few
Subsidised, single occupancy, en-suite accommodation available on our estate
Investment in your development and wellbeing
Life Insurance
Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most
Ongoing investment in your personal development with access to internal and external training qualifications and programmes
Internal career opportunities across a wider range of specialisms and departments
Monthly recognition programme
Volunteering day every year with a charitable partner of your choice
Complimentary access to our staff gym
Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint
- About gratuities & service charge:
Gratuities (tips) and service charge (an additional charge added to our room rates and services across the estate that is passed directly to our employees) are paid on a pro-rata basis regardless of your role
It is estimated that in 2023, our full-time employees can expect to receive around £6,000 in addition to their annual salary