Arrest Officer
Marston Holdings Ltd is the UK's largest judicial services company working for over 500 local authorities, central government, and businesses. Our 4,000 frontline agents and self-employed enforcement officers help collect £850m a year on behalf of UK taxpayers and business. We are an industry leader in the delivery of ethical services, prioritising customer welfare and using data to help our clients make better decisions.
Due to business growth, we are looking for an Arrest Officer to join the team! This is a full time, permanent role and will be field based within the London/South East areas.
The successful candidate must hold a Full UK Driving License.
This is a key role within the Arrest Services.
As an Arrest Officer you will be responsible for effective and efficient execution of arrest warrants. You will be required to visit customers at the addresses listed on the warrants in order to carry out the Court's instructions, either through payment, planned surrender, or arrest and transport. You will also be required to conduct inquiries in order to locate the defendants named on the warrant. You must be prepared to meet the warrant's requirements and attend the warrant address at various times and days.
Core Duties and Responsibilities:
- Where necessary, arrange planned surrenders or convey persons named on the warrants to courts, police stations or HMP.
- To issue receipts for all payments received and to inform courts of all payments taken.
- To complete all necessary paperwork and update handheld devices on actions taken.
- To ensure post incident procedures are followed.
- To carry out any other tasks as required in connection with the service, execution or return of warrants, summonses, orders, and notices, including obtaining and reporting information regarding the customer and/or the actions taken in executing a warrant.
- Be prepared to work warrants within Regions across England to meet client demands.
What we are looking for:
- Articulate, numerate and able to communicate and interact with others at all levels.
- High level of self-motivation and the ability to work between the hours of 6am and 9pm, hours will vary dependant on the warrant.
- Ability to manage conflict.
- Strong team player with the ability to work on own initiative
- Calm and confident in high-pressure situations
- Ability to manage and organise large volumes of warrants to meet KPI's.
- Ability to act with tolerance, restraint, and resolve.
What you will get in return:
- Salary of £21,500 Plus Commission £30,000-£40,000 OTE
- Enhanced Maternity and Paternity Package NB subject to eligibility criteria.
- Staff benefits designed to suit your lifestyle, from discounts on high street and online shopping to travel, socialising and wellbeing.
- All job-related uniform supplied.
- Access to accredited course and higher learning
We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.