Job Description
Opportunity information
Salary £12480 per year
Duration 12 months
Advert closing date 31/05/2023
Description
Pet-life is looking for a person to support the office team in Bury St Edmunds, whilst developing their skills in administration and marketing – both online and offline. Supported by the Office Manager the right person will be keen to learn, organised a good communicator and preferably with an interest in marketing and loves animals.
Office Support Job Responsibilities:
- To be the first point of contact for all incoming sales calls into the office. To re-direct to office colleagues as appropriate.
- To manage incoming emails sales enquiries.
- Event support – bringing together stand content and on occasions attending events to support the Managing Director.
- Monitoring and maintenance of the Harkers website. This includes making changes as and when to content.
- To keep both Petlife websites up to date re: products in and out of stock and daily order completions.
- To prepare Harkers website for monthly promotions (editing and adding/deleting offers and text on product pages).
- To manage donation and raffle prizes and inform the current social media agency of those sent out for social media promotional support.
- To diary and request from the external graphic designer monthly, jpeg trade offer designs and prepare websites for uploading.
- To monitor website offers and pricing to ensure they are listed correctly.
- Marketing support services to include
- Registration cards recorded and data saved for marketing uses in the future
- Social media supporting agency posts
- Monitoring success and circulating internally
- Managing the company marketing literature for use in campaigns and at exhibitions
Entry requirements
GSCE Maths and English at grades 4 or above required.
Training to be provided
- The learner will be studying the Customer Service Practitioner Level 2 Apprenticeship standard qualification.
- Day release to West Suffolk College.
- Functional skills will be studied if equivalent qualifications are not held.
Things to consider
This role is entirely office based.
Skills required
Array
Future prospects
This is a new role within the company and an opportunity for the right person to take on further responsibility and ultimately lead onto a permanent role; following the successful completion of the apprenticeship.
Hours per week 40
Working week Monday - Friday, 9am - 5pm
Apprenticeship standard Customer service practitioner (Level 2)
Bury St. Edmunds, Suffolk, England, IP33 3TE