Job Description

An exciting opportunity for a highly skilled and motivated administrator has arisen in our Plymouth office. The successful candidate will help support the therapeutic and Sexual Violence Support services, and must be resilient, empathetic and be able to work to a high standard with data and reporting.

Additional Benefits of being a First Light employee

• A comprehensive induction and training programme, with a hybrid working policy for a better work/life balance.
• Access to external supervision to discuss personal or emotional responses to traumatic cases, to ensure emotional and psychological wellbeing.
• Health and wellbeing resources including our staff Wellbeing Group, Staff Consultation Committee and active participation in our employee engagement platform.
• Access to an Employee Assistance Programme which includes a 24/7 telephone helpline offering medical, emotional and financial support.
• Working for an organisation committed to Equality, Diversity and Inclusion. We welcome applications from all sections of the community, and all backgrounds regardless of age, race, faith, disability, sex, gender identity or sexuality. First Light are a Disability Confident Committed Employer and have an LGBTQIA+ Staff Network.
• Annual pay review and employer contribution pension scheme.

Key responsibilities:

• Central point of administration for the Plymouth & South Devon Therapy Service and Devon & Cornwall ISVA Service.
• Responsible for ensuring that the information they provide is of the highest quality and that both clients and operational staff needs are met.
• Day-to-day co-ordination and delivery of all administrative duties as well as creating and implementing new reporting systems to meet key performance indicators.
• Providing reception and telephone cover for our Plymouth office base.
• Act in a confidential manner.
• Must be proficient in the use of Microsoft Word, Excel and Outlook and be able to create charts in Excel using data from our client management system (Modus).

Essential requirements:

• Must have high levels of literacy and numeracy. Maths and English GCSE at grade C or above.
• Demonstrable proficiency in Intermediate IT skills (Microsoft Office)
• NVQ 3 Administration or equivalent qualification
• Must be able to work from our office in Plymouth Monday, Tuesday, Wednesday and Thursday. With, Thursday as an option to work from home after your training is completed.
• Clear Enhanced DBS

Additional Information: The successful applicant will be subject to a Disclosure & Barring check. Please note that in some roles staff may be required to work from a home/office base in accordance with our Hybrid Working policy.

Deadline for receipt of applications: 09:00 26th May 2023

Expected date for interviews: 6th June 2023

If you are successful in securing an interview for this role you will hear from us by 5th June 2023

Due to Safeguarding requirements we are unable to accept CVs as part of your application, or employ any candidate who has been a client of First Light within the last two years. Please complete application form at the bottom of our website. Ensure that you outline your relevant experience and evidence suitability for the role against the role profile, which is a combined job description and person specification. Alternatively, you can email hr@firstlight.org.ukor ring 03458 121212to request an application.

Job Types: Part-time, Permanent
Part-time hours: 30 per week

Salary: £17,020.00-£17,682.00 per year

Benefits:

• Company pension
• Flexitime
• On-site parking
• Referral programme
• Sick pay
• Store discount
• Wellness programme
• Work from home

Schedule:

• Flexitime
• No weekends

Work Location: Hybrid remote in Plymouth

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