Legal Administrator
Up to £21,255 plus excellent benefits (Work Level 6C)
Sheffield, S9 3QS (Office Based)
Full time, 37.5 hours or part time, minimum 20 hours available. Monday-Friday, fixed shift pattern to be agreed between 8am and 5.30pm

We’re looking for administrators to join our probate team at Co-op Legal Services.

In this role, you’ll support case handlers with a variety of administrative tasks to make sure our clients are receiving the best service. Whilst you don’t need any legal experience for this role, you’ll gain great exposure to a variety of legal work. So, if you have the skills we’re looking for, we can offer you the opportunity to grow and develop in an ethical legal business.

What you’ll do

• progress cases on behalf of case handlers by making outbound telephone calls to third parties to gather information and following up when required
• support case handlers by drafting letters and forms
• work effectively from a task list within a case management system
• complete a variety of ad-hoc requests to meet the needs of the team which may include speaking with customers on the telephone

This role would suit people who have

• comfortable with a role that involves making a high volume of outbound calls to third parties
• the ability to communicate professionally and sensitively with customers, colleagues, and third parties on the telephone and in writing
• great organisational skills and a strong attention to detail
• the ability to build meaningful relationships with colleagues and work well as part of a team in an office environment
• the ability to prioritise your work and adapt to multiple requests
• a proactive and professional approach to your work with a willingness to learn and develop

Why Co-op?

Here you’ll do work that matters. We’re a commercial organisation with a purpose beyond profit, you’ll have an opportunity to help us build a stronger Co-op and stronger communities. You’ll also get a package that includes:

• competitive salary
• coaching, training and support to help you develop
• pension with up to 10% employer contributions
• annual incentive scheme
• 28 days holiday plus bank holidays (rising to 32 in line with service)
• discounts on Co-op products and services
• Wagestream - a money management app that gives you access to a percentage of your pay as you earn it

Building an inclusive work environment

We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

Please be aware that Co-op does not offer visa sponsorship for this role.