Overview:
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Spectrum Hertfordshire have an exciting new opportunity for an Administrator for both admin and clinical admin duties to join our enthusiastic Hertfordshired office.
Whether you use Spectrum services, or work for us, our motto “you matter we care”, embodies the support and commitment you can expect, we encourage new ideas and input into everything we do and believe every day is a learning day
Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential
Where: Hertfordshire
When: We’re looking to get the right people into the team ASAP.
Hours: 37.5hrs per week.
Salary: £24,193 - £24,981 dependent on experience, plus London outer fringe payment £657
Responsibilities:
About the role:
- To provide effective administrative support to the Service.
- The post holder will offer organisational, administrative and clerical services to the team designed to contribute towards its aims and objectives.
- You will be required to work flexibly within an agreed number of hours to maintain the most appropriate level of service provision.
- As first point of contact within the service, to ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
- To ensure effective processing of correspondence/ data entry as required.
- To minute take at team and other meetings.
- To collate, monitor and report data/information & statistics as required.
- To maintain and assist with the setting up of a general filing system within the project.
- To monitoring and order office stationery/requirements.
- This may include evening and weekend working.
- You will be expected to take responsibility for personal development, identifying personal training needs and participate in regular supervision and appraisal.
About you:
- Knowledge of general office procedures.
- IT literacy including proficiency in word processing and data entry.
- Good interpersonal skills and a willingness to work flexibly as part of a team.
- The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary.
- Confident and effective communication skills, both verbally and in writing.
- An empathetic and non-judgmental attitude towards service users.
- The ability to respond flexibly to the demands of the post.
- The ability to work as a member of a team.
- Responsible for supporting the Senior Management Team with clerical needs and administration.
- Will be work with the management team and CGL Spectrum’s Data Analyst to provide reports for internal, commissioners and other parties.
- To be committed to taking a positive and holistic approach to your work with an aspiration to create a robust team that will provide excellent customer service for the people we work with.
What we will give to you:
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service (for first 5 years).
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme.
- Contributory pension scheme.
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team.
- Child care scheme
- Training, career development & progression opportunities.
Please read attached Job Description for a more detailed out line of responsibilities and Person Specifications
Closing date: 14/05/2023
Interview Dates: 23/05/2023
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
We believe that having diverse people working as part of our team makes us the organisation that we are.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work.
If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.
The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.
Salary Range (pro rata if part time): CGL points 23 to 24 (£24,193.77 - £24,981.53) ILW / OLW /Fringe: Outer Fringe (£657.68) Interview Date: 23/5/2023 Closing Date: 14/5/2023 If you have any questions on this opportunity that you would like to talk through please contact us using the below details:: Trudy Sealy | Trudy.Sealy@cgl.org.uk : This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.