The support assistant will carry out a range of administrative tasks on cases in order to support the claims handling team both in general and on specific cases
Key Accountabilities
Key Accountabilities
Key elements of the role will include:
Opening, closing and archiving files
Drafting forms for write off
Completing ad hoc tasks such as chasing information
Completing urgent tasks including scanning, copying etc.
Collating information for lodging at court
Processing invoices
Monitoring email inboxes
Working Hours
Full Time Hours
Primary location for this role is Glasgow
Experience, Skills and Qualifications
Recruitment Criteria:
Minimum 3 Standard Grades 1-4 or equivalent including English and Maths
An ability to organise and prioritise tasks
An ability to use own initiative
An ability to work under pressure
A team player
An ability to maintain attention to detail when dealing with repetitive tasks
Good Literacy and IT skills
Ability to work to deadlines
Good understanding of Excel and other Microsoft Office packages
Excellent listening and verbal communication skills
Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;
Keoghs values
We listen, are down to earth and supportive
We work together towards a common goal
We’re friendly with a can do attitude
We care about our clients
We evolve
Area
Personal Injury and Jurisdictions